Example - Letters or Emails of Complaint

Example

1. Write a complaint letter to solve a technical problem in the newly bought TV.

From

Mrs. Abcde

10th Avenue

Anna Nagar

Chennai

1st March 2022

To

The Sales Manager

Crown TV Company

Chennai-40

Dear Sir,

I have recently purchased 40 inch LED television with high definition features for Rs.50,000/-. (Ref: Bill No.161718 dated 1st February 2022). Your sales officials fixed the television and uploaded many applications such as Face book, Netflix, Google Play store, Amazon, You Tube, Disney Hot star, Twitter, Whatsapp etc. None of the programs work except our local cable connection. Every time it needs to be updated. We are in a position to call the serviceman often and the service charges are more than Rs.500/- per visit. Kindly send a skilled serviceman and solve our issues with the newly purchased television. It becomes an unwanted expenditure for us. The repeated problems make us feel irritated since when we are excited to watch some programs, the software applications become inactive. We are seeking a permanent solution for this. The family members with technological knowhow find difficult to resolve this issue. We seek immediate remedy. Kindly respond as soon as possible.

Thank you

Yours sincerely

Sd:---

ABCDE

Example

2. Write a Letter / Email of complaint regarding the replacement of a newly bought sofa.

From

Mr.CDEFG

Ashok Nagar

Coimbatore

10th March 2022

To

The Sales Executive

Getfit Sofa Co.,

Coimbatore

Dear Sir,

You have delivered sofa set of your company to our residence on 9th March 2022. Kindly refer the bill no:678910 dated 8th March 2022.

I found the sofa is badly damaged. I don't know whether the damage occurred due to transportation or bringing it inside home. The legs of the sofa are broken and it is unsteady, unsafe and it sways when someone sits on it. The moment we found out that it is defective no one is using it and it is kept along with its plastic wrappers. Kindly replace our damaged sofa with a new one or reimburse out amount of Rs. 15,000/-, the cost of the product. Contact me over phone: 1234567890 and check my availability before coming for replacement or taking away the defective product. If you don't take any remedial action within ten days, I will have to contact the consumer forum for the redressal of my grievance.

Inconvenience is regretted.

Thank You

Yours sincerely,

Sd:……

CDEFG